Effective August 16, 2026
Privacy Policy
This policy explains how Photon Tutoring LLC handles information from families, students, tutors, applicants, and website visitors.
Information we collect
Account and contact details; student names, grade levels, learning goals, session notes, homework, schedules, and progress; tutor profile and availability information; payment status and limited card details supplied by our payment provider; messages, uploaded files, support requests, device information, and consent preferences.
How we use it
To provide and improve tutoring, match tutors and students, operate portals, schedule sessions, process payments and refunds, communicate service updates, prevent fraud and misuse, maintain safety, comply with law, and: only with consent where required, understand website usage.
Sharing
We share only what is needed with assigned tutors, authorized family members, payment and communications providers, hosting and database providers, and professional or legal advisers. We do not sell personal information.
Cookies and local storage
Essential storage keeps accounts signed in and remembers required settings. Optional analytics is disabled unless you accept it through the cookie preferences control. You can reopen that control from the footer.
Security and retention
We use access controls, encrypted transport, private family routes, and role-based database rules. No system is perfectly secure. We retain information while needed for tutoring, accounting, safety, dispute resolution, and legal obligations, then delete or de-identify it when appropriate.
Children and family access
A parent or authorized guardian should create and manage a minor student’s account relationship. Parents can request corrections or access concerning their household. Co-parent access should only be invited for an authorized adult.
Children under 13
Photon accounts are created and controlled by a parent or guardian, not by children. We do not knowingly collect personal information directly from a child under 13 without verifiable parental consent, and we do not use student information for advertising or sell it. Information about a young student, such as their first name, grade level, goals, session notes, and homework, is provided by the parent or the tutor and is visible only to that household, the assigned tutor, and Photon staff. A parent may review, correct, or request deletion of their child’s information, and may withdraw consent, through our contact page; we will delete it unless we must retain records for accounting, safety, or legal reasons.
Your choices
You may update account details, communication preferences, and cookie choices. You may request access, correction, or deletion where applicable, subject to legal and operational retention requirements.
Contact
For privacy requests, use our contact page.